I walked through the new worklist with support. The first question was still, 'wait, who owns this next?'
9:06 AM
Messages
Maya R.
ActiveProduct Partner · Responsive
Practical, patient, and willing to drag the conversation back to the actual user.
Yeah, that was the problem. We were designing around the meeting, not the work.
9:08 AM
We cut the summary drawer and made ownership visible in the row. Annoyingly simple.
9:12 AM
Good. If the row cannot answer the next-step question, the drawer is just a hiding place.
9:13 AM
That line got repeated twice. Sorry in advance.
9:15 AM
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